This is definitely an excellent use of robotics. Probably one of the best I've seen. The things we can do when we're not just focusing on increasing productivity. These people get a shared sense of belonging they'd have a hard time to have without those robots.

Interesting extra dimension to think about risks. I don't think I ever encountered it in the wild but that can make sense to use it.

Nice comparison of both approaches. Some of the criteria used I would have left out but otherwise it seems fair.